Overview — what is Ledger live® Desktop?
Ledger live® Desktop is the official desktop application for managing your Ledger hardware wallet from Windows, macOS, or Linux. It provides a secure interface for checking balances, sending and receiving crypto, installing blockchain apps on your device, swapping tokens, staking, and connecting to Ledger live Exchange integrations — all while private keys remain on your physical Ledger device.
Download & install
Always download Ledger live® Desktop from the official source: Ledger.com/start. Choose the installer for your operating system, follow on-screen prompts, then connect and unlock your Ledger device (PIN required). Never download Ledger live® from third-party sites or links you received in messages.
Ledger live Login & Ledger live.com Login
Ledger live® Login is hardware-based — there’s no central username/password for the app itself. You authenticate by connecting your Ledger device and entering the device PIN. For web-based services or integrations that use Ledger live.com Login flows, always confirm you’re on official ledger.com pages before proceeding.
Troubleshooting Ledger live Login issues
If you encounter Ledger live Login not working or are unable to login Ledger live, follow these steps:
- Update Ledger live® Desktop and your device firmware via the app.
- Try a different USB cable or port; for Nano X use Bluetooth options as supported.
- Restart your computer and the Ledger device; ensure the device is unlocked.
- Temporarily disable VPNs, antivirus, or firewall rules that may block USB drivers.
- Reinstall Ledger live® from Ledger.com/start if problems persist.
Account recovery & Ledger live 2FA reset
Recovery for Ledger live® is performed using your 24-word recovery phrase on a Ledger device — this is the only secure restore method. Ledger does not ask for your seed phrase; never share it. Ledger live® itself does not store 2FA centrally, so if you need a Ledger live 2fa reset for a connected exchange, follow that exchange’s recovery flow or contact their support.
Error connecting & app problems
An Error Connecting Ledger live Account message typically indicates communication problems between your computer and device (drivers, permissions, or cable issues) or temporary service outages. If the Ledger live App not working or you “Can’t verify Ledger live,” make sure firmware and app versions match Ledger’s requirements and consult the official Ledger live Help Center.
Security & verification decline
If you experience a Ledger live error decline during swaps or exchange operations, double-check KYC/verification steps with the exchange partner, and ensure your device confirms each transaction. Avoid entering your recovery phrase anywhere — Ledger Support will never request it.
FAQs (user search intent)
1. Where do I download Ledger live® Desktop?
From the official page: Ledger.com/start.
2. Why is my Ledger live Login not working?
Common causes: outdated app/firmware, faulty cable, blocked USB drivers, or the device not unlocked. Update and retry.
3. How do I recover my Ledger live® account?
Restore using your 24-word recovery phrase on a Ledger device — never type it into any website.
4. What to do if I get “Error Connecting Ledger live Account”?
Try another cable/port, disable interfering software, update drivers, or consult the Ledger Help Center.
5. Can Ledger live® reset 2FA for my exchange?
No — Ledger live® doesn’t control third-party 2FA. Reset 2FA through the exchange’s account recovery process.
6. Where can I get official support?
Visit the Ledger live Help Center for guides, troubleshooting and contact options.